Last updated: 7 November 2026
Please read these terms before you book. They explain how enquiries and bookings work, and what you and YCE Safaris can expect from each other. If anything is unclear, email us at info@ycesafaris.com.
1. About these terms
These terms apply to every enquiry, proposal and booking made with YCE Safaris Company Ltd (“YCE Safaris”, “we”, “us”), a safari company based in Tanzania. By confirming a booking with us you accept these terms, together with the details in your written proposal and booking confirmation.
If anything in your booking confirmation differs from these terms, the booking confirmation applies.
2. Enquiries and proposals
Enquiring is free and places you under no obligation. When you send us your idea, we reply with a tailored proposal showing the route, accommodation, what is included and the price.
Proposals are based on availability at the time we write them. Lodges, camps, flights and permits are only held for you once your booking is confirmed.
3. Confirming your booking
Your booking is confirmed when you accept your proposal in writing and we receive the deposit stated in it. We then send you a written booking confirmation with your itinerary, the amounts paid and any balance due.
The person who makes the booking confirms that they are authorised to accept these terms for everyone travelling in their group.
4. Prices and payment
Prices are quoted per proposal, in the currency shown in the proposal. Each proposal lists exactly what is included and excluded.
The balance must be paid by the date shown in your booking confirmation. If it is not paid on time, we may treat the booking as cancelled by you.
Park fees, concession fees and government taxes are set by the Tanzanian authorities. If they change after you book, we may need to pass the change on, and we will always show you the reason.
5. Changes you make
If you would like to change your trip, tell us in writing as early as possible. We will do our best to help. Where a lodge, airline or other supplier charges for the change, we will let you know the cost before we go ahead.
6. If you cancel
Cancellations must be made in writing to info@ycesafaris.com. The cancellation charges for your trip are set out in your booking confirmation and reflect the costs we have already committed to lodges, parks and other suppliers on your behalf.
We strongly recommend travel insurance that covers cancellation, so that you can recover these costs if you need to cancel.
7. Changes or cancellation by us
Safaris take place in wild places, and occasionally we must change part of a trip because of weather, road or park conditions, safety, or decisions by the authorities. When that happens we will replace it with something of a similar standard wherever we can.
If we have to cancel your trip before departure for reasons within our control, we will offer you an alternative trip or a refund of the money you have paid us.
8. Travel insurance
Comprehensive travel insurance is required for all our trips. It should cover medical treatment, emergency evacuation and repatriation, cancellation and loss of belongings.
For Kilimanjaro climbs, your policy must cover trekking at high altitude (up to 6,000 m).
9. Passports, visas and health
You are responsible for holding a valid passport, the right visa and any health documents needed to enter Tanzania, including a yellow fever certificate if you arrive from a country where it is required. Please check the latest entry rules and speak to a travel health professional before you travel.
10. On safari
Your guide is responsible for your safety in the parks. Please follow their instructions and the rules of each park or reserve. A guide may change or stop an activity if they believe it is unsafe.
Wildlife is wild. We plan every trip to give you the best chance of great sightings, but we cannot guarantee that you will see a particular animal or event, such as a river crossing.
11. Our responsibility
We choose our guides, vehicles, lodges and other suppliers with care. We are not responsible for loss, delay or extra costs caused by events beyond our reasonable control, such as extreme weather, natural events, strikes, illness, or actions of governments and airlines.
Nothing in these terms limits any responsibility that cannot be limited under the law.
12. Your personal information
When you use our forms or email us, we collect the details you share, such as your name, email address, phone or WhatsApp number, travel dates, the number of travellers and your trip ideas.
We use this information to reply to you, plan your trip and look after you while you travel. We only share it with the lodges, parks and other suppliers needed to arrange your trip. We never sell your details.
You can ask to see, correct or delete the information we hold about you at any time by emailing info@ycesafaris.com.
13. Questions and complaints
If something is not right during your trip, please tell your guide or our team straight away so we can put it right. If you are still unhappy, email us at info@ycesafaris.com and we will reply as quickly as we can.
14. Governing law
These terms are governed by the laws of the United Republic of Tanzania.